Privacy Policy

Last updated: October, 2025

Welcome to Bubu’s Medical Rides (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collects, uses, discloses, and protects personal information obtained from users (“You” or “Your”) when using our website and services.

By using our website or providing personal information, You agree to the terms of this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions apply equally in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Bubu’s Medical Rides, Illinois, United States.
  • Affiliate means any entity that controls, is controlled by, or is under common control with the Company.
  • Website refers to Bubu’s Medical Rides, accessible from https://bubusmedicalrides.com.
  • Service refers to the website.
  • Device means any device that can access the Service, such as a computer, phone, or tablet.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

2. Information We Collect

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Booking and trip information
  • Usage data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar technologies to maintain session security and improve user experience. You may disable Cookies in your browser settings; however, some Website functions may not work properly if disabled.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain transportation services, including trip scheduling, dispatching, and on-time coordination.
  • To confirm bookings and respond to inquiries, ensuring accurate communication regarding ride details.
  • To send reminders and updates, through SMS or email, such as appointment confirmations, cancellations, or service notifications.
  • To manage communication preferences and SMS consent records, in compliance with privacy and carrier regulations.
  • To comply with legal obligations and resolve disputes, including recordkeeping required by law.
  • To improve our website, service quality, and customer experience.
  • To communicate important service-related information or policy updates.

4. Sharing and Disclosure of Information

The Company does not sell, rent, or share personal data with third parties for marketing or promotional purposes.

Information collected for SMS communications, including mobile numbers and consent records, is used only to send relevant service-related messages such as appointment reminders or trip confirmations. This information is not shared with affiliates or any third party for marketing purposes.

We may share personal data only in the following limited cases:

  • Service providers: Trusted partners who perform essential business functions (e.g., IT hosting or data security) under strict confidentiality agreements.
  • Legal compliance: When required by law, regulation, or valid court order.

5. Retention of Personal Data

We retain personal data only as long as necessary to fulfill the purposes stated in this Privacy Policy, comply with legal obligations, or resolve disputes.

Usage data may be stored for a shorter period unless used for improving website security or functionality.

6. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

7. Security of Personal Data

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or loss.
While we use commercially accepted security practices, no online system or electronic transmission is completely secure. You share information with us at your own risk.

8. Your Data Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for communications at any time (by texting STOP or contacting us directly)

9. Links to Other Websites

The Website may contain links to external websites not operated by the Company.

We are not responsible for their privacy practices and encourage You to review the privacy policies of any third-party sites You visit.

Changes to This Privacy Policy

We may update these Privacy Policy at any time to reflect legal or operational changes. The latest version will always be available on this page, and the “Last updated” date will be revised.

Your continued use of the Website or Services after such updates constitutes acceptance of the revised Policy.

Contact Us

If You have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • By email: bubusmedicalrides@gmail.com
  • By visiting this page on our website: bubusmedicalrides.com
  • By phone number: 630-523-9006